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NPS scale 0–10

NPS scale is a Bitrix24 (Alaio) custom field: a 0–10 score inside the CRM card with the classic color bands (0–6 red, 7–8 yellow, 9–10 green).

NPS scale is a Bitrix24 (Alaio) custom field: a 0-to-10 rating set with buttons right in the CRM card, using the familiar color coding (detractors red, passives yellow, promoters green). With quick edit enabled the score is set with a single click from view mode, and the card shows the value as a colored badge. When to use it: recording a client score after a survey, an internal deal quality rating, a loyalty measurement after closing a request. The number is stored as a regular field — segment your base with filters, build reports, and launch business processes for detractors and promoters.

The "NPS scale 0–10" field inside a Bitrix24 CRM card
This is how the field looks in a CRM card

Field settings

Parameter Required?
Quick edit by clicking in the card —

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